Presentation Skills Questionnaire – Congruence Training

Standard Terms & Conditions Congruence Training (Pty) Ltd:

Only bookings received in writing from the client will be taken as confirmed and no dates can be held until such confirmation is received. A booking not confirmed in writing (or by email) therefore does not exist in our books. The person who books the training/event with us warrants that they are authorised to do so on behalf of their company/organisation.
Once dates have been agreed and confirmed, our terms & conditions require payment of fees in full no less than 5 working days prior to the course date, unless alternative arrangements have been agreed in writing by both parties. Late payments constitute a breach of our terms and conditions of business. If a purchase order is required in order to facilitate payment, kindly forward the purchase order number to us with your booking. If no purchase order is received with your booking we will assume that this is not a requirement and will in no way affect the processing of payment on time. Your VAT number should accompany any firm booking.
Congruence Training (Pty) Ltd reserves the right but is not obliged to impose cancellation/postponement fees according to the following schedule:

22-28 days in advance 25%
15-21 days in advance 50%
8-14 days in advance 75%
7 days or less in advance 100%

Once a cancellation/postponement has been accepted by Congruence in writing, cancellation/postponement fees are payable immediately.
Cancellations or postponements will only be considered if confirmed in writing from the same authorised person who placed the purchase order with us.
If a booking is postponed more than once it will be regarded as a cancellation.

Privacy policy: The Congruence Group and its directors warrant that your contact details including your email address, will not be shared with or sold to any person or organisation for any purpose whatsoever.