16 Oct 2017
You don’t need to be a regular churchgoer to often hear one of life’s most sensible maxims:
"Do unto others as you would be done by”
It is this maxim alone, more than any other that epitomizes the principle of customer service - simply provide the level of service that you yourself would be happy to receive if the roles were reversed. If you can bump it up a notch to the delight facto...