Advanced Customer Relationship Skills
There are 2 primary reasons you may be losing customers. Either you’re not providing value, or your customer service is poor. You can fix the first one. Only quality customer service training will address the 2nd.
Present With Confidence
Learn how you can present like a pro, dazzle your audience and get the results you want every time. Let us help you to drastically improve your public speaking skills with our quality presentation skills training. In just 2 days you will feel and see the difference.
The best employees don’t always make the best managers – at least – not without proper training. Being successful as a manager in one company or department also does not guarantee success elsewhere.
In business, you seldom get what you deserve – you get what you negotiate. The Smart Negotiating programme focuses on developing skills required to negotiate successfully by using specific, proven effective negotiating techniques and behaviour, resulting in mutually beneficial outcomes and long-term relationships.
Supervisors, or junior managers face unique challenges requiring a special set of skills with which they are often not equipped on appointment. Empowering Supervisors addresses these skills sets, and teaches supervisors the ability to lead work teams whilst communicating effectively with their managers.