We develop communication skills in people.
Because… purposeful communicators are happier, more effective and far more productive.
About Congruence Training
Congruence Training (Pty) Ltd designs and delivers exceptional experiential and classroom-based presentation skills and customer service training courses as well as management development programmes.
Our Commitment
The Congruence Team is committed to developing effectiveness in people. Everyone wants to be seen to be doing their best. Our quest is to bring out the best in your people by empowering them, so that they have the skills to do their very best.
Online or in-person
There are now more people development options than ever before. Our quality people development solutions are available both in-person or online.
Our Media Sources
In this article Congruence MD Paul du Toit discusses five CX drivers that are edging …
Succession Planning: A Threat or a Promise? When the King dies the King’s heir inevitably …
You and your partner are out to dinner at a fine restaurant. The leather-bound 16-page …
You don’t need to be a regular churchgoer to often hear one of life’s most …
Communication: When I attended boarding school in the early 70’s I’d painstakingly write a weekly …
A mother asks her teenager to please lay the table. She receives no response. Twenty …
Don’t you just love requests for information by email with a name, but without a …
Being human we experience a powerful compulsion to retreat from conflict that is not of …
A pool company commissioned an online sales campaign generating fresh leads that were forwarded to …
It’s an established customer service motto that it’s great for business to delight one’s customers. …
Here’s the main difference between the written and the spoken word: When you speak, your …
What our clients have said
With all the training, assignments and the BBS journey we are currently on, I find myself always relying on the guidance, information and training received from Congruence over the years, including the Empowering Managers Programme completed with Trudi, Henry and Paul. Another measure is the feedback I receive from my different teams, peers and seniors and I can confidently say that Congruence and the interactions we have had over the years are helping me in being a more grounded, secure individual and leader.
Thank you Trudi and Henry for pushing us to learn these important life skills. When my wife unexpectedly passed away leaving me with 2 small boys I was concerned about what the future would hold for us. Whilst paging through my Supervisors course files I realised I could use these skills to form, manage and lead my boys in the right direction. They are now performing very well in school and are wrestling for SA colours! I’ve realised how blessed I am. Looking back I realised the best thing was to create a positive attitude. Maybe this prevented my boys from experiencing depression. I’ve decided to work through the files again to try and master all these modules. Thank you again.
Thank you for everything I gained by attending Empowering Managers over 5 weeks. I've changed a lot, but one thing that stands out is the way one can take everything learned and apply it practically. It was wonderful working with you and building critical management skills over the course of a year.