We develop productivity skills in people.


Because… you can achieve so much more with purposeful strategy and clear communication

Customer Relationship Skills​

Customer Relationship Skills​

Our flagship customer service programme, tried tested, tweaked and adapted over the years. You see, without customers your business has no business being in business.

Empowering Managers

Empowering Managers​

The best employees don’t always make the best managers – at least – not without proper training. Because management skills are taught, developed and honed through practice and ultimately experience.

Empowering Supervisors

Empowering Supervisors​

Supervisors face unique challenges requiring a special set of skills with which they are often not equipped on appointment. Empowering Supervisors develops these skills creating efficient, confident leaders. 

Present With Confidence​

Learn how you can present like a pro, dazzle your audience and get the results you want every time.

Next Public Events

Customer Experience (CX)
Next webinar: Great Service Is Profitable – date to be advised

Subscribe to eZine​

Subscribe to eZine​

Subscribe to our e-newsletter for upcoming presentation skills training courses, tips, articles and news.

About Congruence Training​

Congruence Training (Pty) Ltd designs and delivers exceptional experiential and classroom-based presentation skills and customer service training courses as well as management development programmes both in-house and public.

Our Commitment

The Congruence Team is committed to developing effectiveness in people. We know that everyone wants to be seen to be doing their best. Our quest is to bring out the best in your people by empowering them.

Online or in-person

There are now more people development options than ever before. Our top quality people development solutions are available in-person or online.

Our Media Sources

What our clients have said