We develop human communication skills because purposeful communicators get a whole lot more done.


They also make much better, more effective leaders. Isn't that what your people need right now?

Customer Relationship Skills​

Customer Relationship Skills​

Our flagship customer service programme, tried tested, tweaked and adapted over the years. You see, without customers your business has no business being in business. And customers? Well they’ve become awfully fussy about who they trust these days…

Empowering Managers

Empowering Managers​

The best employees don’t always make the best managers – at least not without thoughtful development and properly spaced training. Because management skills are taught, developed and ultimately honed through practice and experience.

Empowering Supervisors

Empowering Supervisors​

Supervisors face unique challenges requiring a special set of skills with which they are often not automatically equipped on appointment. Empowering Supervisors bridges this gap and develops these skills creating efficient, confident leaders. 

Present With Confidence​

Learn how you can present like a pro, dazzle your audience and get the results you want every time.

Next Public Events

Customer Experience (CX)
Next webinar: Great Service Is Profitable – date to be advised

Subscribe to eZine​

Subscribe to eZine​

Subscribe to our e-newsletter for upcoming presentation skills training courses, tips, articles and news.

About Congruence Training​

Congruence Training (Pty) Ltd designs and delivers exceptional experiential and classroom-based presentation skills and customer service training courses as well as management development programmes.

Our Commitment

The Congruence Team is committed to developing effectiveness in people. Everyone wants to be seen to be doing their best. Our quest is to bring out the best in your people by empowering them, so that they have the skills to do their very best.

Online or in-person

There are now more people development options than ever before. Our quality people development solutions are available both in-person or online.

Our Blog Articles

What our clients have said