Training Programmes

Empowering Managers

Empowering Managers

Too often businesses fail because managers failed to do what managers should do. This is not because of incompetence, but because their roles are often not clearly defined and prioritised.

Effective management involves:

  • Obtaining results through people in your team
  • Effecting and encouraging communication and feedback
  • Proactive problem solving
  • Mentorship
  • Being available when needed by team members
  • Praise and discipline
  • Being accountable for both the successes and failures of the people that report to you and your team as a whole.

Of course there are other duties incumbent upon managers – reports, time and resource management, presentations and so on. But these are secondary to the real job of developing and supporting people in the team.

This programme develops core leadership skills in managers. Recommended for 8-12 delegates. 10 – 25 days spread over 3-12 months depending on modules required.

In-house only – not available as a public course. For our 2-day short version, Management To Leadership kindly use the contact form above.

We would like to know how we can help you. Please complete our online Client Discovery Questionnaire by clicking on the blue button below.

The Purpose

The best employees don’t always make the best managers, since management inevitably involves leadership. Being a successful manager in one environment does not guarantee success elsewhere. Effective communication skills, resilience and a clear understanding of the role of management are essential foundations.

The aim of this programme is to:

The programme will focus on developing practical leadership skills in a specific context – leadership of a team of direct subordinates. The face-to-face realities encountered in this context need to be tackled in a very specific way. Participants will gain valuable insights on what makes an effective leader, their personal strengths / weaknesses currently as a team leader, as well as develop practical leadership skills.

Who Will Benefit?

Junior – mid management including those marked for promotion or those who have just been promoted. Ensure that your people are set up for success by developing essential skills that will equip them to succeed.

The programme is conducted in units with practical projects between phases. The content will be presented within the context of the manager’s workplace needs. Spending sufficient time with managers will allow us to build skills rather than just impart knowledge. Our facilitators will be flexible by adapting to the level and needs of delegates.

This Process Aims To

Roles and Responsibilities

Help clarify roles and responsibilities. (in the role of managing others)


Develop communication skills in listening, asking questions and giving feedback to employees.

Instruction Techniques

Develop a technique for giving instructions that is clear and understood.


Recognize the importance of being visible and available to employees.


Understand the importance of developing good relationships with employees and peers and be seen as fair and consistent.

Improve processes

Potentially reduce material wastage, loss of equipment, damage, and theft. It also aims to improve attendance, timekeeping, motivation, labour turnover, good housekeeping and attitudes.


Shift attitude away from “us and them” to “all of us”.


The research on effective management identifies numerous skills that a supervisor / manager should possess. These skills have been organized into 5 core competencies:

Developing staff

Actively working to increase the skill level of each employee.

Organizing work

Managing performance.

Guiding work

Taking the direction of the organization and translating it into actionable plans for the work group.

Managing performance

Removing the obstacles to better performance so employees can meet their own and the organization’s objective.

Managing relations

Developing and maintaining good relationships with other groups so that ultimately individual and organizational goals are met.

Content has been arranged into blocks according to priorities identified and needs of the group and the number of days required. One example follows below, however content can be adjusted and arranged according to time available and priorities of the organization.

In order to assist us to provide you with an accurate proposal kindly click the button to complete our online course information questionnaire.

Programme Outline

Week 1

Individual implementation assignments to qualify for week 2. Feedback & coaching

Week 2

Individual implementation assignments to qualify for week 3. Feedback & coaching

Week 3

Individual implementation assignments to qualify for week 4. Feedback & coaching

Week 4

Individual implementation assignments to qualify for week 5. Feedback & coaching

Week 5

Programme End

Tell Us About Your Specific Requirements

In order to assist us to provide you with an accurate proposal kindly click below to complete our online course information questionnaire.

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