We develop productivity skills in people.
Because… just about anything can be achieved with clear communication
Upcoming Public Events
Webinar – Customer Experience (CX) Now.
Next preview webinar: Great Service Is Profitable – to be advised
Empowering Managers
The best employees don’t always make the best managers – at least – not without proper training.
Empowering Supervisors
Supervisors, or junior managers face unique challenges requiring a special set of skills with which they are often not equipped on appointment.
Present With Confidence
Learn how you can present like a pro, dazzle your audience and get the results you want every time.
Customer Relationship Skills
Great service is profitable: business without customers effectively has no business being in business.
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About Congruence Training
Congruence Training (Pty) Ltd designs and delivers exceptional experiential and classroom-based presentation skills and customer service training courses as well as management development programmes both in-house and public.
Our Commitment
The Congruence Team is committed to developing effectiveness in people. We know that everyone wants to be seen to be doing their best. Our quest is to bring out the best in your people by empowering them.
Our Mission
Congruence Training’s mission is to cultivate a well-equipped, balanced and focused team to invest in the lives of every person they meet. We aim to maintain our position as a respected provider of accredited services to our clients, actively contributing to the success of all its stakeholders.
Our Media Sources
Upcoming Public Events
Webinar – Customer Experience (CX) Now.
Next preview webinar: Great Service Is Profitable – to be advised
Empowering Managers
The best employees don’t always make the best managers – at least – not without proper training.
Empowering Supervisors
Supervisors, or junior managers face unique challenges requiring a special set of skills with which they are often not equipped on appointment.
What our clients say
It is refreshing to attend a course where you are learning a huge amount without actually realising it. Easy to relate to. Excellent! Expectations were more than met. I honestly did not expect such a great learning experience. I will take a lot from this wherever I go.
A very big thank you for this customer service training programme which I found to be informative, logical and fun. I thought that your handling of the two days was first class.